Privacy Policy – Ichem

At Ichem, we value your privacy and are fully committed to safeguarding the security of your data. This policy explains, in a transparent way, how we collect, use, and protect your information while you browse our website.

1. What Data Do We Collect?

We only collect information you voluntarily provide to us, such as:

Name, email address, phone number, company name, billing and shipping addresses.

We also collect non-identifiable technical data, including:

IP address, browser type, device type, and browsing statistics.

2. How Do We Use Your Data?

We use your data to:

Provide and manage our products and services.
Process orders, maintain professional communication, and offer technical support.
Send updates or promotional offers — only with your consent.
Improve our website by understanding your user experience.

3. Do We Share Your Data?

We do not sell or share your personal information with third parties, except with trusted partners who help us deliver our services — and only after they agree to maintain confidentiality.
We may disclose data only when required by law or to protect our rights.

4. How Do We Protect Your Data?

We implement advanced security measures to prevent unauthorized access or misuse of your data. However, complete security cannot be guaranteed in an online environment.

5. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites, and we recommend reviewing their policies when you visit them.

6. Your Rights

You have the right to:

Access your personal data.
Correct or delete inaccurate data.
Withdraw your consent for any future data processing.

You can contact us at any time to exercise these rights.

7. Updates to the Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and continued use of our website after such changes constitutes your acceptance of the updated terms.

8. Contact Us

For any inquiries or to exercise your rights, please contact us at:

Email: info@ichemeg.com
Phone: +20 2 2290 9120
Address: 22 El-Shaheed Mohamed Abdel Hady Street, Nasr City, Cairo, Egypt
Website: ichemeg.com